Privacy Policy
Welcome to Aireloom. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website aireloom.uk and use our services. Your privacy is important to us, and we are committed to protecting your personal data. By using our site, you acknowledge and accept the practices described in this policy.
Data Collection
We collect personal information that you provide directly to us, such as your name, email address, postal address, and payment details when you place an order or create an account. We may also collect information automatically when you browse our site, including device identifiers, IP address, browser type, pages viewed, time spent on pages, and referral sources. This may include information about your preferences and interactions with our products and categories, such as Bedding, Pillows, Memory Foam Pillows, Luxury Mattresses, Sheets, Throws, Bath items, Mattresses, Mattress Toppers, and related accessories.
We may collect data through cookies, web beacons, and similar technologies to understand usage patterns, improve site performance, personalize content, and deliver relevant advertisements. We may also collect information from third parties, such as analytics providers, payment processors, and marketing partners, to enhance our services.
Usage of Information
The information we collect is used to provide, maintain, and improve Aireloom’s products and services. This includes processing orders, delivering products, handling customer service inquiries, and managing accounts. We also use data to personalize your experience, tailor product recommendations across our categories—Bedding, Pillows, Memory Foam Pillows, Luxury Mattresses, Sheets, Throws, Bath, Mattress Protectors & Pads, Hybrid Mattresses, Pillow Covers & Shams, Duvet Covers and Bed Skirts, Bath Accessories, Foam Mattresses, Blankets & Quilts, Pillow Cases, Decorative Pillows, Bath Mats & Rugs, Bed Covers, Furniture, Bedroom Furniture, Buckwheat Millet Hull, Toppers, Adjustable Beds, Organic Mattresses, Luxury Toppers—and to communicate promotions or updates that may be of interest to you.
We may use information to improve our site’s design and content, analyze trends, conduct audits, and perform research to help us understand customer needs. When you consent, we may also share information with service providers to support these activities.
Data Protection & Security
Aireloom implements commercially reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. This includes physical, technical, and administrative safeguards such as encryption, access controls, secure servers, regular security assessments, and staff training. We use industry-standard practices to guard payment data during transmission and storage, and we work with trusted payment processors to handle sensitive information.
While we strive to protect your data, no method of transmission or storage is completely secure. If you have reason to believe your account or data may have been compromised, please contact us immediately so we can take appropriate action.
User Rights & Contact Information
You have rights regarding your personal information, including access, correction, deletion, and restriction of processing in certain circumstances. You may request a copy of the personal data we hold about you, request updates to inaccurate information, or ask us to delete data in accordance with applicable laws. We may retain information as necessary for legitimate business purposes, to comply with legal obligations, or to resolve disputes.
If you wish to exercise your privacy rights or have questions or concerns about how we handle your information, please contact Aireloom Privacy Team at:
Email: privacy@aireloom.uk
Mail: Aireloom Privacy Team, Aireloom UK, [Company Address], [City], [Postal Code], United Kingdom
You may also reach out to our Data Protection Officer at dpo@aireloom.uk where available. We will respond to your requests in accordance with applicable data protection laws and strive to resolve any concerns promptly.